Dentcom Training

How to Manage Difficult People

Couple in Dispute 2

A survey of 100 dental professionals in June 2016 revealed that one of their biggest sources of stress (75% of respondents)came from the attitudes and behaviours of staff and patients.

Unless you live on a desert island with a volley ball named Wilson, you have to know this stuff... Which is why I major in offering D.I.S.C Personality profiling to help Dentists and their staff get better results with others.  It's an absolutely fantastic way of understanding the way you and others work. You'll appreciate as a why other people's behaviours, comments and attitudes leave you sometimes dumbfounded and how you can begin to adjust and adapt to communicate for a change in order to harmonize situations faster and with less stress and mess.

Colour DISC IMAGE

WORKSHOP AIMS

Move away from the political back biting in your team and go toward the practice visions

Work more effectively together and reduce stress

Discover more ways to communicate with others and lead more productively

WORKSHOP OUTCOMES

Increased profitability, productivity and added value to your business.

Reduced risk of complaints so you can practice with confidence in your work.

Sharpen your skills to influence and lead others productively.

Avoid unnecessary time being wasted and staff turnover.